Before initiating an update to the unit itself, be sure to back up any
potentially valuable user data. Refer to "Backing up your system data" on
page 190.
The system or the Network analyzer and service assistant can advise
software updates are available.
Network analyzer and service assistant
The system has a built-in service assistant that creates a report of
the devices installed on the NMEA 2000 network such as the
software versions, serial numbers, and information from the settings
file to assist in technical support enquiries.
To use the analyzer, open the About page of the System settings
dialog and select Support. Two options are displayed:
Create report
Analyzes your network and prompts you for information required
for support and creates the report with information automatically
gathered from the network. You can add screenshots and log files
that will be attached to the report. There is a 20MB limit for the
report attachments. You can save the report to a memory card and
email it to support or upload it directly if you have an internet
connection. If you call technical support first, you can enter an
incident number to assist with tracking.
Check system for updates
Analyzes your network and checks if updates are available for
compatible devices.
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Note: Connect your unit to the internet to check for the latest
available software versions. The software versions will be up to
date as of the last time you updated your unit or connected to
the internet.
Update software
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Note: Remove any mapping cards from your unit and install a
memory card with sufficient storage before downloading
software updates or creating and saving reports to the memory
card.
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Note: Do not turn off the MFD or device until the update is
completed or you are prompted to restart the unit or device
being updated.
Maintenance | GO XSE Operator Manual
189
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