Sindoh C300 - 7.3 Tray linking does not work; 7.4 Paper frequently jams

12-18
Troubleshoot a problem
12
7.3 Tray linking does not work
Action Yes No
Step 1
1)Checkifthetrayscontainthesamepapersizeandpaper
type.
2)Checkifthepaperguidesarepositionedcorrectly.
3)Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
1)Fromthecontrolpanel,touchSettings
→ Paper → Tray
Configuration
→ PaperSize/Type
2)Setthepapersizeandpapertypetomatchthepaper
loaded in the linked trays.
3)Printthedocument.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
1)MakesurethatTrayLinkingissettoAutomatic.Formore
information, see “Linking trays” on P. 3-14.
2)Printthedocument.
Do the trays link correctly?
The problem is
solved.
Contact customer
support.
7.4 Paper frequently jams
Action Yes No
Step 1
1)Removethetray.
2)Checkifpaperisloadedcorrectly.
Note
- Make sure that the paper guides are positioned correctly.
- Make sure that the stack height is below the maximum
paper fill indicator.
- Make sure to print on recommended paper size and type.
3)Insertthetray.
4)Printthedocument.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
1)Fromthecontrolpanel,navigateto:
Settings
→ Paper → Tray Configuration → Paper
Size/Type
2)Setthecorrectpapersizeandtype.
3)Printthedocument.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.