Sindoh C300 - Scanning and Copy Quality Issues

12-50
Troubleshoot a problem
12
Action Yes No
Step 2
Check the file you want to scan.
1)Makesurethatthefilenameisnotalreadyusedinthe
destination folder.
2)Makesurethatthedocumentorphotoyouwanttoscanis
not open in another application.
3)Resendthescanjob.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Step3
Check the file you want to scan.
1)MakesurethattheAppendtimestamportheOverwrite
existing file check box is selected in the destination
configuration settings.
2)Resendthescanjob.
Is the scan job successful?
The problem is
solved.
Contact customer
support.
11.4 Poor copy quality
Action Yes No
Step 1
1)CleanthescannerglassandtheADFglasswithadamp,
soft,lint-freecloth.IfyourprinterhasasecondADFglass
insidetheADF,thenalsocleanthatglass.
For more information, see “Cleaning the scanner” on
P. 11-17.
2)Makesurethatthedocumentorphotoisloadedfacedown
on the upper left corner of the scanner glass.
3)Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
1)Checkthequalityoftheoriginaldocumentorphoto.
2)Adjustthescanqualitysettings.
3)Copythedocumentorphoto.
Is the copy quality satisfactory?
The problem is
solved.
Contact customer
support.
11.5 Vertical dark streaks on output when scanning from the ADF