Sindoh C300 - 8.3 Job prints from the wrong tray or on the wrong paper

12-21
Troubleshoot a problem
12
Action Yes No
Step 2
The print job may contain a formatting error or invalid data.
Deletetheprintjob,andthensenditagain.
Are the documents printed?
The problem is
solved.
Go to step 3.
Step 3
If you are printing from the Internet, then the printer may be
reading the multiple job titles as duplicates.
For Windows users
1)OpenthePrintingPreferencesdialog.
2)FromthePrintandHoldtab,clickUsePrintandHold,and
then click Keep duplicate documents.
3)EnteraPIN,andthensavethechanges.
4)Sendtheprintjob.
For Macintosh users
1)Saveandnameeachjobdifferently.
2)Sendthejobindividually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
1)Deletesomeheldjobstofreeupprintermemory.
2)Printthedocuments.
Are the documents printed?
The problem is
solved.
Contact customer
support.
8.3 Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
1)Check if you are printing on the correct paper.
2)Printthedocument.
Is the document printed on the correct paper?
Go to step 2 Load the correct paper
size and paper type.
Step 2
1)Dependingonyouroperatingsystem,specifythepaper
size and paper type from the Printing Preferences or Print
dialog.
Note
- You can also change the settings on the printer control
panel.Navigateto:
Settings
→ Paper → Tray Configuration → Paper
Size/Type
2)Makesurethatthesettingsmatchthepaperloaded.
3)Printthedocument.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
1)Checkifthetraysarelinked.
For more information, see “Linking trays” on P. 3-14.
2)Printthedocument.
Is the document printed from the correct tray?
The problem is
solved.
Contact customer
upport.