Sindoh C300 - 10.4 Can send but not receive faxes; 10.5 Poor fax print quality

12-48
Troubleshoot a problem
12
10.4 Can send but not receive faxes
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
Fromthecontrolpanel,touchSettings→Fax→FaxSetup→
FaxReceiveSettings→RingstoAnswer.
Can you receive faxes?
The problem is
solved.
Go to step3.
Step 3
Iftheprinterisprintingblankpages,thensee“Blankorwhite
pages” on P. 12-23.
Can you receive faxes?
The problem is
solved.
Contact customer
support.
10.5 Poor fax print quality
Action Yes No
Step 1
Make sure that there are no print quality defects.
1)Fromthecontrolpanel,touchSettings→Troubleshooting
→PrintQualityTestPages.
2)Correctanyprintqualitydefects.Formoreinformation,
see “Print quality problems” on P. 12-23.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decreasetheincomingfaxtransmissionspeed.
1)Fromthecontrolpanel,touchSettings→Fax→FaxSetup
→FaxReceiveSettings>AdminControls.
2)IntheMaxSpeedmenu,selectalowertransmission
speed.
Is the fax print quality satisfactory?
The problem is
solved.
Contact customer
support.