207
ERRORS PREVENTING A BUILD FROM STARTING
Printer busy
• Indicates that the printer is in the process of completing another task and a build cannot be started
until the task is complete.
• Correct condition - wait a couple of minutes and then attempt to restart the build.
Close the door
• Indicates that the oven door is open.
• Correct condition - close the oven door.
Close the cover
• Indicates that the top cover is open.
• Correct condition - close the top cover.
Remove the part
• Indicates that the completed part from the previously built job is still in the printer’s oven chamber.
• Correct condition - open the oven door and remove the completed part. See “Removing a Part from
the Printer” on page 129 for instructions.
Select a job
• Indicates that a job has not been selected for building.
• Correct condition - select the job you’d like to build from the Job Queue. See “Selecting a Job to
Build” on page 122 for instructions.
Insert a model head
• Indicates that a model head has not been installed into the printer.
• Correct condition - install model head. See “Head Replacement” on page 117 for instructions.
Insert a support head
• Indicates that a support head has not been installed into the printer.
• Correct condition - install support head. See “Head Replacement” on page 117 for instructions.
Model head not communicating
• Indicates that model head is not enabled/communicating. This will only be displayed when the top
cover is closed.
• Correct condition - open the top cover and unclip the head cable from the model head. Wait a few
seconds and then reconnect the head cable to the model head and close the top cover (see “Head
Replacement” on page 117 for details). If the error persists there is likely a problem with either the
head or the head cable; please contact Stratasys Customer Support or your regional Stratasys office
for further assistance (see “Getting Help” on page 204 for contact information).
Support head not communicating
• Indicates that support head is not enabled/communicating. This will only be displayed when the top
cover is closed.
• Correct condition - open the top cover and unclip the head cable from the support head. Wait a few
seconds and then reconnect the head cable to the support head and close the top cover (see “Head
Replacement” on page 117 for details). If the error persists there is likely a problem with either the
head or the head cable; please contact Stratasys Customer Support or your regional Stratasys office
for further assistance (see “Getting Help” on page 204 for contact information).