Stratasys F270 - Finding a Remedy

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FINDING A REMEDY
The following table lists various troubleshooting scenarios you may encounter when operating the printer and
methods for resolving these scenarios.
Condition Possible Cause Remedy
Material spool will not
load
Empty material spool (zero
volume).
Remove and replace empty material spool (see “Removing
Material Spools” on page 114 and “Material Spool
Installation” on page 109).
Incorrect material spool type
installed.
The F123 Series utilizes a different material spool memory
chip than other Stratasys printers. As a result, only F123
Series material spools can be used to build parts on the
printer.
Ensure that an F123 Series material spool is installed.
Material spool memory chip
circuit failed.
View the spool’s associated Material Status Icon within the
Materials page. If the icon is red, there may be an issue with
the material spool’s memory chip. Unload and then reload
the spool. If the error persists, replace the spool with a new
one. See “Unloading Material” on page 113, “Removing
Material Spools” on page 114, and “Loading Material” on
page 108.
Filament does not reach head
(load time-out reached)
Remove material spool and replace with a new spool (see
“Removing Material Spools” on page 114 and “Loading
Material” on page 108).
If the error persists, contact Customer Support or your
regional Stratasys office (see “Getting Help” on page 204
for contact information).
Loss of extrusion
(head will not extrude
material)
Plugged Tips Verify that material purges by initiating a purge using the
model and/or support purge buttons. See “Head
Maintenance” on page 64.
Replace head with new head and recalibrate. See “Head
Replacement” on page 117.
Printer not calibrated Perform a Tip Offset Calibration. See “Tip Calibration” on
page 141.
Support material is
difficult to remove from
part
Support material is embedded in
the vertical surfaces of the part.
Adjust the Tip Offset Calibration. See “Manual Tip
Calibration” on page 144.
Model material surface
finish is poor on
downward facing
surfaces
Support material
removes too easily
The tip to tip calibration is not
set correctly.
Repeat Tip Offset Calibration. See “Manual Tip Calibration”
on page 144.
Material oozing Moisture in the material spool. Contact Customer Support or your regional Stratasys office
(see “Getting Help” on page 204
for contact information).