214
BUILD ABORT ERRORS
Aborted by user
• Indicates that the abort was initiated by the operator.
• Correct condition - remove the aborted build from the printer, see “Removing a Part from the Printer”
on page 129 for instructions.
Failed to find Z zero
• Indicates that the Z stage failed to find its home position.
• Correct condition - verify that there is nothing obstructing the calibration targets on the platen, see
“Cleaning the Platen” on page 164 for instructions.
Failed to process the part
• An error occurred when attempting to translate the CMB file into commands for the printer.
• Correct condition - often the result of a corrupted or outdated CMB file. Ensure that your printer’s
software version is up to date (see “Updating Controller Software” on page 158) and that you are
using the correct version of GrabCAD Print software. Reprocess, reorient, and resend the job file to
the printer using GrabCAD Print (see “GrabCAD Print Software” on page 37) and then restart the
build (see “Basic Job Build Tasks” on page 120 for instructions).
Failed to load toolpaths
• Printer unexpectedly lost job information during the build.
• Correct condition - reprocess, reorient, and resend the job file to the printer using GrabCAD Print
(see “GrabCAD Print Software” on page 37). If you encounter the same error when rebuilding with
the reprocessed file, attempt to build a different file to see if the error occurs again. If so, contact
Stratasys Customer Support or your regional Stratasys office (see “Getting Help” on page 204 for
contact information).
Failed to calibrate tip offsets
• Indicates that the printer failed to calibrate tip offsets.
• Correct condition - perform an automatic tip calibration (“Automatic Tip Calibration” on page 142). If
calibration fails, perform a manual tip calibration (“Manual Tip Calibration” on page 144). If calibration
fails again, contact Stratasys Customer Support or your regional Stratasys office (see “Getting Help”
on page 204 for contact information).
Active spool removed
• Indicates that the active material spool was removed. This is only displayed when the printer is
preparing for a build.
• Correct condition - install a material spool and load model material. See “Material Spool Installation”
on page 109 and “Loading Material” on page 108 for instructions.
Model head removed
• Indicates that the printer lost contact with the model material spool’s memory chip or the material
drive controller inadvertently lifted.
• Correct condition - ensure that the material spool is seated correctly within the material drive. If so,
remove the spool and then reinstall it (see “Removing Material Spools” on page 114 and “Material
Spool Installation” on page 109). If this does not correct the error, remove the spool and install a new
spool.
Note: All abort related errors must be acknowledged on the User Interface
before the printer is put into an aborted state.
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