Symmetricom TimeSource 3100 User Guide

097-72020-01 Revision K – December 2005 TimeSource 3100 User’s Guide 167
Chapter 5 Troubleshooting
Troubleshooting with Error Messages
RO x LOSS OF
SIGNAL
The specified remote oscillator input
signal has been lost.
Troubleshoot the specified remote
oscillator input (check the cable,
connections, source).
SPAN x AIS An AIS has been received on the
specified input span.
Troubleshoot the specified input
span signal (check the source).
SPAN x ERROR An error has been detected on the
specified input span.
Troubleshoot the specified input
span signal (include checks for
signal frequency and jitter).
SPAN x LOSS OF
SIGNAL
The signal on the specified input
span has been lost.
Troubleshoot the specified input
span signal (check the cable,
connections, source).
TEMPERATURE
ERROR
A temperature error has been
detected on the internal oscillator.
If this occurs momentarily during
power-up, none required.
If this occurs during steady-state
operation:
1. Check that the ambient air
temperature is within the
environmental specifications. If not,
correct the ambient temperature
with heating or air conditioning.
2. If the ambient air temperature is
within the environmental
specifications, replace the plug-in
card.
TS3100
DOWNLOAD
REQUIRED
The system software is corrupt or
missing.
Download and install the system
(TimeSource 3100) software again,
using the procedure in the Software
Release Notice delivered with the
software.
EVENTS
BT3 WARMUP The system is in a power-up state. Wait for the system to power up (20
min. to 40 min.).
COM-x USER
TIMEOUT LOGOFF
The user was auto logged off. If COM-x is the port this message
was received on, retry logging in. If
not, none required.
DISCONNECTED
USER LOGOFF
A user was logged off by the system
administrator.
None required.
HOLDOVER All inputs (GPS signal, span inputs,
and remote oscillator inputs) are
lost or unacceptable, and the
system is now using the internal
oscillator.
None required.
Table 5-2. Message Troubleshooting (Continued)
Message Meaning Recommended Action

Symmetricom TimeSource 3100 Specifications

General

Brand	Symmetricom
Model	TimeSource 3100
Category	GPS
Language	English