8
Problem Solving
This chapter describes problems that may occur with the machine and the recommended
solutions. Chapter topics include:
• General Problems
• Problems during Copying
• Problems during Scanning
• Problems during Printing
• Error Messages
• Document Jams in the Scanner
• Paper Jams
General Problems
This section describes problems that may occur with the machine and the troubleshooting
procedures to solve the problems.
If the machine does not work properly after you perform the troubleshooting
recommended in the pages below, then contact your Xerox Customer Support Center.
If you think a problem is occurring with the machine, check the machine status and the
following table.
WARNING
The machine contains precision measuring equipment and uses a high-voltage power
supply; never open or remove machine covers that are secured with screws unless
specifically instructed to do so, because high-voltage components can cause electric
shock. Do not attempt to alter the machine or change the parts because it may
result in fire or smoke.
8-1
Xerox
®
6279
®
Wide Format Solution
Copy/Scan User Guide
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