Problem Solving
Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-14
Striped patterns
appear in copies.
The document's
enlargement factor is too
large.
When making enlarged copies, some
enlargement factors can create striped
patterns. Adjust the copy enlargement
factor.
Refer to Reduce/Enlarge on page 5-19.
Copies are out of
position or
crooked.
You have not placed the
document correctly.
Place the document correctly.
Refer to Placing the Document on page 5-1.
The document feeder's
document guides are
misaligned.
Place the document correctly, moving the
document guides into contact with the
edges of the document.
You have not mounted the
tray securely.
Mount the tray by inserting it securely all the
way into the machine.
The paper guides of the
Bypass tray are misaligned.
Place the document correctly, moving the
document guides into contact with the
edges of the document.
The document size is not
correct.
Check the document size set correctly.
Refer to Original Size on page 5-20.
The paper size is not correct. Check the paper size set correctly.
Refer to Changing the Paper Settings on
page 4-11.
The copy is not
the desired size.
The document cover or
document glass is dirty.
Clean the document cover or document
glass.
Refer to Cleaning the Document Cover and
the Document Glass on page 12-12.
The document is a
transparency or highly
translucent medium.
Place a sheet of white paper over the
document before copying.
The document has shifted
out of position.
Place the document correctly.
Refer to Placing the Document on page 5-1.
The document feeder's
document guides are
misaligned.
Place the document correctly, moving the
document guides into contact with the
edges of the document.
Refer to Placing the Document on page 5-1.
The document is creased. Smooth out the document and place it again
correctly.
Refer to Placing the Document on page 5-1.
The edges of
copies are cut
off.
The document exceeds the
printable area.
Adjust the reduction/enlargement factor to
reduce the copy slightly.
Symptom Possible cause Remedy
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