Problem Solving
Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-30
Unable to Connect to an IPv4 Address
Unable to Connect to an IPv6 Address
Unable to Print in an IPv6 Environment
Symptom Remedy
When entering an IPv4 address,
the machine does not work
properly when 0 is added to the
head of values in the address, such
as 192.168.010.033
Do not add 0 to the head of address values.
Symptom Remedy
Unable to access the machine by
specifying a link-local address.
Append a scope ID to the link-local address.
For example, when using Internet Explorer 7 in Windows Vista to access
the machine by specifying fe80::203:baff:fe48:9010, append the
Windows Vista Ethernet adapter local area connection number (such as
8) as the scope ID (for example, enter fe80::203:baff:fe48:9010%8).
Unable to communicate with a
Windows operating system
supporting IPv6.
Set fixed addresses in Windows operating systems supporting IPv6.
Searches for devices outside the
router do not work properly.
When going outside the router in an SMB search, enter the recipient
address directly.
Multicasting is only supported within a local link (FF02::1).
Symptom Remedy
Unable to use a shared Windows
printer from a Windows operating
system supporting IPv6 in an IPv6
network environment without a
DNS server.
Register the machine's computer name in the "hosts" file in the
Windows operating system supporting IPv6.
Example:
Register the name in the file
C:\Windows\system32\driver\etc\hosts.
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