Problem Solving
Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-33
004-345 An error occurred. Switch off the machine power, make sure
that the display is blank, and then switch on
the machine power. If the same message is
displayed again, contact our Customer
Support Center.
005-122
005-123
005-125
005-131
005-132
005-134
005-135
005-136
005-139
005-145
005-147
005-196
005-197
005-198
005-199
A document jam occurred in the document
feeder.
Remove the jammed document.
Refer to Document Jams on page 13-55.
005-210
005-275
005-280
An error occurred in the document feeder. Switch off the machine power, make sure
that the display is blank, and then switch on
the machine power. If the same message is
displayed again, contact our Customer
Support Center.
005-305 The document feeder's left cover is open. Close the document feeder's left cover.
005-500 An error occurred in the document feeder. Switch off the machine power, make sure
that the display is blank, and then switch on
the machine power.
005-907
005-908
005-913
A document jam occurred in the document
feeder.
Remove the jammed document.
Refer to Document Jams on page 13-55.
005-940 An error occurred in the document feeder. Press the control panel's Stop button, and
set the document on the document feeder
again.
005-948 A document size mismatch error occurred in the
document feeder.
Press the control panel's Stop button, and
cancel the job.
007-270 Tray 1 malfunction. Switch off the machine power, make sure
that the display is blank, and then switch on
the machine power. If the same message is
displayed again, contact our Customer
Support Center. You can use a tray other
than Tray 1.
Error Code Cause Remedy
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