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Chapter 2
Receiving the Phone
2.1 Initial Inspection
When the shipment of your ZIP phone arrives, inspect the shipping boxes for external damages
and record any discrepancies. Save the boxes and packing material in case you need to ship the
phone to another facility. Always retain the packing materials if you suspect that the shipment is
damaged — the carrier may need to inspect them.
Warning Do not attempt to use the ZIP phone or its accessories if it or they appear damaged.
Immediately report the damage to Zultys or a local Zultys sales representative.
2.2 Package Contents
2.2.1 Unpacking the Phone
If the phone box has not been damaged in transit, unpack it carefully. Ensure that you do not
discard any accessories that may be packaged in the same box as the phone.
2.2.2 Verify Contents
Upon delivery of your phone, inspect the packing list and confirm that all items listed on that note
were received. Compare the packing slip with your purchase order.
Ensure that the following accessories are present in the shipment:
• phone body
• handset and handset cord
• ac adapter for your country
• Ethernet cord
• User’s Guide
Ensure that there are no discrepancies and then install the phone as described in chapter 3,
starting on page 11.
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