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ZIP2x2 User’s Manual
Important If you suspect that there are discrepancies or that the equipment is not fully
functional, contact Zultys or your Zultys sales representative immediately.
Retain all packing materials and the shipping note for Zultys or its representative
to inspect. ZULTYS CANNOT BE HELD RESPONSIBLE IF YOU CLAIM THAT
AN ITEM IS MISSING, AND YOU HAVE NOT INFORMED ZULTYS WITHIN
THREE DAYS OF RECEIPT, OR IF YOU HAVE NOT RETAINED ALL PACKING
MATERIALS FOR INSPECTION.
2.2.3 Serial Numbers
Verify the serial number of the phone and compare it to the serial number on the packing lists.
The serial number of the phone is a twelve character alphanumeric code printed on a white
barcode label. See figure 2-1 to locate the serial number on the back of the phone.
2.3 In Case of Damage or Malfunction
Notify your Zultys sales or service representative under any of the following conditions:
• the shipping container or any of the contents appear damaged
• an item is missing
• there is a discrepancy between the packing slip and the equipment received
• the equipment does not function correctly
Your supplier will arrange for repair or replacement, at Zultys’s discretion. In certain cases, Zultys
may require a claim settlement.
Figure 2-1 Serial Number location
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