6. Using the Phone
57
The phone plays a ringing tone on the speaker if you have no active calls and you have adjusted
the volume to be greater than zero. If you set the volume to zero, the phone plays no ring sound.
The phone can play different ring tones for calls that originate from outside the enterprise and
those that originate inside the enterprise. You select the sound that is played using the menu as
described in section 8.4.5 on page 91 and adjust the volume as described in section 5.2.1.3 on page
38.
6.4.2 Before You Answer
When the phone is in normal display mode, it shows the following on the LCD when receiving a
call:
The first row displays the call appearance number and the name of the called person, truncated
to 10 characters. This name is taken from the SIP message and not from the name you have
programmed into the phone. The phone shows this information because the phone could be
shared by multiple people or another person might have redirected his or her calls to your phone.
The phone displays the name of the caller, again taken from the SIP message on the bottom two
rows.
The phone shows in each case, the display name from the SIP message if it is present, otherwise
it displays the user portion of the SIP URI.
For example, the phone might show:
If the SIP header had a number, the phone tries to match the number with numbers you have
entered into the phone book.
1
If the phone finds a match, it displays the name associated with
that number in the phone book instead of the number itself. If the SIP header did not have a name
or number for the caller, the display shows the SIP address of the caller.
6.4.3 Receiving Multiple Calls and Call Waiting
If you receive multiple calls, the phone flashes the LEDs on the call appearance buttons for each
incoming call.
If you have an active call (a call appearance button is lit continuously green or continuously
orange), the phone plays a short tone in the currently selected audio path. You can select the tone
that is played as described in section 8.4.5 on page 91.
If you have one or more calls on hold and you have placed the phone on hook, the phone plays
the hold tone you selected on the speaker.
1. To <called>
<caller_row 1>
<caller_row 2>
1. To Garden Cott
Bonnie Jane Hopk
ins
1. Section 8.2 on page 79 describes the phone book.
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