Chapter 60 Troubleshooting
GS3700/XGS3700 Series User’s Guide
511
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 3.3 on page 35.
2 Check the hardware connections. See
Section 3.1 on page 30.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the Switch off and on (in DC models or if the DC power supply is connected in AC/ DC models).
5 Disconnect and re-connect the power adaptor or cord to the Switch (in AC models or if the AC
power supply is connected in AC/ DC models).
6 If the problem continues, contact the vendor.
60.2 Switch Access and Login
I forgot the IP address for the Switch.
1 The default in-band IP address is 1 9 2.168 .1.1.
2 Use the console port to log in to the Switch.
3 Use the MGMT port to log in to the Switch, the default IP address of the MGMT port is 192.168.0.1.
4 If this does not work, you have to reset the device to its factory defaults. See
Section 4.6 on page
44.
I forgot the username and/or password.
1 The default username is adm in and the default password is 123 4 .
2 If this does not work, you have to reset the device to its factory defaults. See
Section 4.6 on page
44.
I cannot see or access the Login screen in the web configurator.
1 Make sure you are using the correct IP address.
• The default in-band IP address is
192.168.1.1.
To Next Page
Loading...
