ZyXEL Communications GS3700 Series - Appendix C Customer Support; Contacting Customer Support; Required Information for Support

GS3700/XGS3700 Series User’s Guide
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APPENDIX C
Customer Support
In the event of problems that cannot be solved by using this manual, you should contact your
vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in which you
bought the device.
See
http:/ / www.zyxel.com/ homepage.shtml and also
http: / / www.zyxel.com/ about_zyxel/ zyxel_worldwide.shtml for the latest information.
Please have the following information ready when you contact an office.
Required Information
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Corporate Headquarters (Worldwide)
Taiwan
• ZyXEL Communications Corporation
• http: / / www.zyxel.com
Asia
China
• ZyXEL Communications (Shanghai) Corp.
ZyXEL Communications (Beijing) Corp.
ZyXEL Communications (Tianjin) Corp.
• http: / / www.zyxel.cn
India
• ZyXEL Technology India Pvt Ltd
• http: / / www.zyxel.in
Kazakhstan
• ZyXEL Kazakhstan