ZyXEL Communications XGS4600 Series - Switch Access and Login

Chapter 73 Troubleshooting
XGS4600 Series User’s Guide
606
73.2 Switch Access and Login
I forgot the IP address for the Switch.
1 The default in-band IP address in standalone mode is http://DHCP-assigned IP (when connecting to a
DHCP server) or
192.168.1.1.
The default in-band IP address in stacking mode is 192.168.1.1.
2 Use the console port to log in to the Switch.
3 Use the MGMT port to log in to the Switch, the default IP address of the MGMT port is 192.168.0.1.
4 If this does not work, you have to reset the device to its factory defaults. See Section 4.7 on page 59.
I forgot the user name and/or password.
1 The default user name is admin and the default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See Section 4.7 on page 59.
I cannot see or access the Login screen in the Web Configurator.
1 Make sure you are using the correct IP address.
• If you changed the IP address, use the new IP address.
• The default in-band IP address in standalone mode is http://DHCP-assigned IP (when connecting
to a DHCP server) or 192.168.1.1.
The default in-band IP address in stacking mode is 192.168.1.1.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I
forgot the IP address for the Switch.
2 Check the hardware connections, and make sure the LEDs are behaving as expected. See Section 3.3
on page 42.
3 Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java
enabled.
4 Make sure your computer is in the same subnet as the Switch. (If you know that there are routers
between your computer and the Switch, skip this step.)
5 Reset the device to its factory defaults, and try to access the Switch with the default IP address. See
Section 4.7 on page 59.
6 If the problem continues, contact the vendor, or try the advanced suggestion.