Avaya


Definity - Task 6: Deactivating and Activating Logins

MAPD Task 5: Registering the System
Issue 3 May 2002
3-19
MAPD Task 5: Registering the System
Avaya services registers the MAPD system by calling the TSC at
1 800 248-1111.
Be prepared to provide the TSC with the following information
■ the remote access port number
■ customer name
■ installation location
■ order number
NOTE:
Registration needs to be done only once for the MAPD system for tasks 6
and 7.
Task 6: Deactivating and
Activating Logins
Task 6 is a cooperative task between Avaya and the Customer. The customer
must be present for the customer login activation. If the customer cannot be
present, the service technician should leave a message for the customer to
contact the Avaya TSC at: 1 800 248-1111
■ "MAPD Task 5: Registering the System" is a prerequisite to Task 6.
Procedure for Deactivating and Activating Logins
1. Avaya service technician logs out of the system.
2. Customer contacts the Avaya TSC to activate customer login.
NOTE:
At this point the Avaya craft login becomes inactive. Reestablishment
of the services login requires coordination with the TSC through the
TSC dispatch process.
3. Avaya TSC activates login.
4. Customer is required to enter a password the first time he or she logs in.
Avaya Services will have no knowledge of this password.
Customers should see the screen "Change Passwords" in Chapter 4, ‘‘CVLAN
and DLG System Administration’’ to change accessible passwords.