Setting up the MAPD Configuration
3-16 Issue 3 May 2002
Task 5A2, Alternative Procedure —
Pinging the Customer’s Network Server —
If Customer is Unavailable
Follow these steps to ping the customer’s network server.
1. From the MAPD Main Menu, Select 4. Maintenance
2. The system displays the Maintenance Menu.
3. Select 6.
Diagnostics
4. The system displays the Maintenance, Diagnostics screen.
5. Select
1. Ping Host
6. In the Host Name or IP address field type the host name or IP address of
the CTI Server. For example,
192.168.25.20
(If you choose to enter IP Address instead of Name and if this is the IP
address of the client).
7. In the Packet Count field, type
20 (recommended).
8. In the Packet size field, type
64 (recommended).
9. Press Enter to complete the Ping Host screen.
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