Avaya S8700 - Go to the RFA Web Site

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Download license and Avaya Authentication files
October 2002
• SAP order number
• Required customer information
• Serial number of one of the TN2312 IP server interface circuit packs (this becomes the
reference IPSI)
• Access to the RFA Information page for these items (if not already installed on your PC):
• Internet Explorer 5.0 or higher installed on the services laptop
• Intranet access to your designated RFA portal (See URL list below)
Go to the RFA Web site
The RFA website automates some of the installation procedures, including generating license
and Avaya authentication files.
1 At your laptop/PC browser, go to the appropriate website:
• Avaya Associates:
~ http://associate2.avaya.com/sales_market/services and select DEFINITY
REMOTE FEATURE ACTIVATION
~ http://services.avaya.com/ and select Remote Feature Activation (RFA),
which is listed below Strategy & Operations/Re-Engineering
• Business Partners go to the appropriate regional Business Partner portal:
~ United States: http://www.avaya.com/businesspartner/
~ Canada: https://www.avaya.ca/BusinessPartner
~ Brazil: http://www.avaya.com.br/Home.asp
~ Caribbean and Latin America: https://cala-businesspartner.avaya.com/
~ Europe, Middle East, Asia: https://emea-businesspartner.avaya.com/
~ APAC: http://www.avaya-apac.com/bp/
• Contractors go to http://www.avaya.com/services/rfa/
If you are unable to access RFA using your recommended portal, try:
http://rfa.avaya.com
2 Using your SSO, log into the RFA website.
3 Click Start RFA Application.
4 Complete the information necessary to create and deliver license and Avaya
authentication files.