Maintenance and Consumables
Maintenance Cartridge 899
Maintenance Cartridge .......................................................................................................................................................... 899
Replacing the Maintenance Cartridge ............................................................................................................................. 899
Checking the Remaining Maintenance Cartridge Capacity ................................................................................... 905
When to Replace the Maintenance Cartridge .............................................................................................................. 905
Cleaning the Printer 907
Cleaning the Printer Exterior ............................................................................................................................................... 907
Cleaning Inside the Top Cover ............................................................................................................................................ 907
Cleaning the Paper Retainer ................................................................................................................................................ 910
Cleaning the Spectrophotometer Unit (option) Parts .............................................................................................. 911
Other Maintenance 917
Carrying the Printer ................................................................................................................................................................. 917
Preparing to Transfer the Printer ...................................................................................................................................... 923
Updating the Firmware .......................................................................................................................................................... 928
Replacing the Spectrophotometer Sensor of the Spectrophotometer Unit (option) ................................. 928
Troubleshooting
Troubleshooting 935
Frequently Asked Questions 936
Frequently Asked Questions ................................................................................................................................................ 936
Problems Regarding Paper 938
Clearing Jammed Roll Paper ................................................................................................................................................ 938
Clearing a Jammed Sheet, Fed Manually ....................................................................................................................... 941
Clearing Jammed Paper (Paper Feed Slot) ................................................................................................................... 944
Cut sheets cannot be pulled out from the front paper feed slot ....................................................................... 946
Roll paper cannot be inserted into the paper feed slot .......................................................................................... 946
Cannot load sheets .................................................................................................................................................................. 946
Paper is not cut neatly ........................................................................................................................................................... 946
Paper is not cut ......................................................................................................................................................................... 946
Depression on the leading edge is left ........................................................................................................................... 947
Margins are wide ...................................................................................................................................................................... 947
Printing does not start 948
The Data lamp on the Control Panel does not light up ........................................................................................... 948
The printer does not respond even if print jobs are sent ...................................................................................... 948
Ink Filling.. is displayed ........................................................................................................................................................... 948
The display screen indicates Agitating... ........................................................................................................................ 948
The printer stops during a print job 949
An error message is shown on the Display Screen ................................................................................................... 949
The printer ejects blank, unprinted paper ..................................................................................................................... 949
Problems with the printing quality 950
Printing is faint .......................................................................................................................................................................... 950
Paper rubs against the printhead ..................................................................................................................................... 951
The edges of the paper are dirty ...................................................................................................................................... 951
The surface of the paper is dirty ...................................................................................................................................... 952
The back side of the paper is dirty .................................................................................................................................. 952
Roller marks are left across the trailing edge of paper .......................................................................................... 953
Immediately after borderless printing, the trailing edge margin is soiled during regular printing
........................................ 953
Printed colors are inaccurate .............................................................................................................................................. 953
Banding in different colors occurs ................................................................................................................................... 953
Colors in printed images are uneven ............................................................................................................................... 954
Image edges are blurred or white banding occurs .................................................................................................... 955
Setting the Blue Switch on the Platen ...................................................................................................................... 955
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