TroubleshootingModel 2500 189
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7.6 I/O Communication
This section gives an overview of possible issues regarding the (input/output) I/O
Communication of the Model 2500 Dissolution System. Follow the recommended possible
solutions given for a specific problem.
Check Distek for a printer compatibility list.
Make sure paper is loaded into the printer.
Faulty printer. Replace or try another printer.
Check the printer USB cable integrity. Replace cable.
Check the printer configuration. Follow the manual on how to
configure the printer if using network printer.
Check the USB cable integrity and connection. Check the
orientation of the internal USB cable going to the single board
computer (SBC).
Faulty single board computer (SBC). Replace SBC.
Check the instrument assigned address. Replace or assign a
different address.
Check the serial cable integrity. Replace cable.
Check the RS-232 standard configuration preferences (port
speed, flow control, data bits and parity).
Check the serial cable integrity and connection. Check the
orientation of the internal serial cable going to the single
board computer (SBC).
Faulty single board computer (SBC). Replace SBC.
Check the instrument assigned address. Replace or assign a
different address.
Check the RS-485 cable integrity. Replace cable.
Check the RS-485 cable integrity and connection. Check the the
internal RS-485 cable going to the bridge board (2400-5171).
Faulty bridge board (2400-5171). Replace bridge board.
Check the ethernet cable integrity. Replace cable.
Check the printer configuration. Follow the manual on how to
configure the printer if using network printer.
Check the internal ethernet cable integrity and connection.
Check the orientation of the internal ethernet cable going to
the single board computer (SBC).
Faulty single board computer (2400-5156). Replace SBC.
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