Troubleshooting Guide
SmartDate X40 BFSE Version 1.0 Feb 2011
142/286
File System Warnings
2213
Firmware
upgraded via
USB
Successful firmware upgrade via USB – settings have been
restored to the values prior to upgrade
2214
New Printer
Detected
Controller has been connected to a different type of Printer –
settings have been restored to their default values
2215
New Printhead
Width Detected
New Printhead fitted to Printer has a different width than the
previous Printhead – settings have been restored to their
default values
Temperature Warnings
2300
Printer high
temperature
Printer temperature is too high, review operation. Warning
message to be cleared by operator action. Warning activates
when temperature rises above 80°C. Warning clears when
temperature falls below 78°C
2301
Controller high
temperature
Controller temperature is too high, review installation. Warning
message cleared by operator action. Warning activates when
temperature rises above 70°C. Warning clears when
temperature falls below 68°C
2302
Printhead
under
temperature
Printhead temperature below minimum value for good printing
(13°C).
Wait for Printhead to warm up. Warning will
automatically clear when Printhead temperature rises above
15°C
Master-Slave Problems
2400
No connection
to slave
Please check the slave SmartDate X40 is switched on and
networked to the master SmartDate X40
2401
Job is different
to slave
A connected slave is running a different job. Reselect the job
on this SmartDate X40 to correct this
2402
State is
different to
slave
Please check the slave SmartDate X40 is operational without
faults
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