Troubleshooting Guide
SmartDate X40 BFSE Version 1.0 Feb 2011
165/286
Possible Cause Action Notes
Configuring Flexi IO Page 121
Application Troubleshooting Page 144
11 Image
Ö
Try printing with the test image to
ensure there is no image corruption,
design errors
Ö
Corrupted Image Page
181
12 Printhead
Ö
Check the Printhead resistance is set
correctly and/ or try a known good
Printhead
Ö
Replacing the Printhead Page 223
13 Printhead cable
Ö
Check the Printhead cable for
damage and replace if required
Ö
Replacing the Printhead cable Page
226
14 Interface
Ö
Check the pins on the Printer,
Controller and interface cable are not
damaged
Check the condition of the interface
cable
15 Printer
Ö
Replace the Printer PCB or replace
the Printer
Ö
Replacing the Printer PCB Page
226
Repl
acing the Printer: Refer to User Manual
16 Controller
Ö
Replace the Controller PCB or
replace the Controller
Ö
Replacing the Controller PCB Page
228
Repl
acing the Controller: Refer to User Manual