Troubleshooting Guide
SmartDate X40 BFSE Version 1.0 Feb 2011
167/286
Possible Cause Action Notes
6 Air Pressure
Ö
Check the air pressure is set
correctly and adjust as
required.
Ö
Printer installation User Manual
Manual test print Page
159
Maximizing Print quality Page 127
7 Encoder
Ö
Make sure the encoder is
correctly calibrated and
working
Ö
Check that the encoder is:
- In the best possible location
- Configured correctly
- Not slipping
- Making good contact with the print roller, etc
- Secure
Encoder installation Page
57
Encod
er failure Page 175
8 Ribbon
Ö
Check the ribbon:
Path is correct
Is configured correctly
Is the correct type of ribbon for
the application
Ö
Non Markem-Imaje outside wound ribbon cannot
be used
TTR Page 33
Appl
ication Troubleshooting Page 144
9 Configuration
Ö
Check the settings are
configured to provide the
optimum print quality for the
application
Ö
Printer installation User Manual
Maximizing Print quality Page 127
Application Troubleshooting Page 144
10 Printer
Ö
Replace the Printer PCB or
replace the Printer
Ö
Replacing the Printer PCB Page 226
Repl
acing the Printer Refer to Users Manual