Troubleshooting
Operating Instructions 650-10 - 03.0 - 08/2016152
2480 Error Direction of rotation • Replace the encoder
• Check plug assignment and 
chan
ge, if necessary
• Check wiring in machine 
distributor
 and change it, 
if necessary
• Test stepper motor phases 
and check for
 correct value
2481 Error Error in the reference run • Replace the reference 
swi
tch
2482 Error Stepper motor current error • Remove the blockage
• Check the encoder cable 
and rep
lace, if necessary
• Replace the stepper motor
2483 Error Stepper motor overcurrent • Replace the sewing motor 
cable
• Replace the stepper motor
• Replace the control
2484 Error Software error • Perform reset
• Perform a software update
• Contact customer service
2485 Error Stepper motor insulation 
err
or
• Check motor phase and 
PE for low-impedance 
conn
ection 
• Replace the encoder
• Replace the stepper motor
2486 Error Software error • Perform reset
• Perform a software update
• Contact customer service
2487 Error Software error • Perform reset
• Perform a software update
• Contact customer service
2488 Error Software error • Perform reset
• Perform a software update
• Contact customer service
Code Type Possible causes Remedial action