MAINTENANCE, SERVICE AND FAULT FINDING
4-62 25364 Issue 8 March 2018
Is the substrate surface clean and suitable for
Thermal Transfer printing?
Is the dwell time sufficient for the amount of print
required?
Is the parent machine giving the printer a print
signal?
Is there too much / not enough start pulse
offset? Is the substrate still moving when
printing?
Is the encoder wheel turning and sending pulses
to the controller?
Is the parent machine advancing the substrate
correctly?
Check that contrast is set to 80 - 100%
Check that preheat is set to 90 - 100%
Check that Ribbon Economy is initially set to 4%
Check that Retraction Offset is set to 1mm
Check that Retraction Offset is set to –1mm
Check that Y-Offset is set to 1 - 2mm
Check that Y-Offset is set to 30mm (dependent
upon speed)
Check that Head down is set to 30ms
Check that Head down is set to 40ms
(dependent upon speed)
Check that Head up is set to 15ms
Check that Head up is set to 15ms (dependent
upon speed)
Check that Motor start offset is set to 6mm
Check that Motor start offset is set to 12mm
(dependent upon speed)
Check that Motor stop offset is set to 2mm
Check that Motor stop offset is set to 5mm
(dependent upon speed)
Is the print head resistance set correctly?
Setting/
Condition
Applicable
to IM
Setting/
Condition
Applicable
to CM
Setting/Condition to Check