EASYPRINT Compact 32D - Troubleshooting Guide; Print Problems

MAINTENANCE, SERVICE AND FAULT FINDING
25364 Issue 8 March 2018 4-61
TROUBLESHOOTING GUIDE
Print Problems
When poor print quality occurs, check the following list to ensure that
settings/conditions are correct:
Setting/
Condition
Applicable
to IM
Setting/
Condition
Applicable
to CM
Setting/Condition to Check
  Is the printer in ‘Ready’ mode and able to print?
  Is the print head clean?
 Is the print base rubber clean and undamaged?
 Is the print roller clean and undamaged?
  Is the printer level in its frame?
  Is the gap between the print head and substrate
about 0.2-2.0mm in pre-print position?
  Is there adequate air pressure (normally set to
approximately 2.5 - 3.5 bar)?
  Is the print head gap even along its length
compared to the substrate?
 Is the print head parallel to the print roller?
 Is the print head set to ‘Top Dead Centre’ on the
print roller? Bear in mind the printer
may operate slightly better 1 – 2mm before or
after ‘TDC’
  Is the print head set at the correct / optimum
angle?
  Is the print head damaged?
 Is the speed of the parent machine set too high?
Up to 30M/min is acceptable.
 Is the speed of the parent machine set too low?
Above 3M/min is acceptable.
  Is the ribbon correctly wound on the spindle?
  Are the ribbon guide rollers clean, running freely
and unmarked?
  Is the tension on the ribbon set correctly?
  Is the ribbon of the correct specification for the
printer and substrate?