Brickstream® 3D Gen 2 Version 6.2
6/25/2021
©2016-2021 FLIR Integrated
Imaging Solutions Inc.
All rights reserved.
Brickstream® 3D Gen 2 Installation Guide
June 2021
114
Troubleshooting
Troubleshooting FTP Connections
The following errors may occur when configuring the FTP delivery options.
Error Cause
Failed to connect 36 Incorrect Server IP Address
Failed to connect 64 Incorrect Port Number
Failed to connect 530 password not accepted Incorrect Username and/or Password
Resetting the Sensor
The 3D Gen 2 sensor has a small reset button in between the two LED lights that allows you to do the
following tasks:
n Reset the sensor network configuration by resetting the IP address of the sensor to 192.168.1.7.
n Reset all sensor parameters and the network configuration to factory defaults, deletes all zones,
and resets the license code.
n Reset Privacy Options.
Warning! Resetting the sensor can cause data loss. To
avoid accidental loss of data, if you have not performed a
reset on a 3D Gen 2 sensor before, contact Brickstream
Support to walk you through resetting the sensor in the
safest manner.
The following steps describe how to reset the 3D Gen 2 sensor:
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