GE Healthcare Senographe DS
Revision 1 Service Information and Procedures Class A 2385072-16-8EN
Job Card TSG A009 - AWS Bootup Troubleshooting
Page no. 1017 Chapter 9
JC-TSG-A-009.fm
Job Card TSG A009 - AWS Bootup Troubleshooting Chapter 9
1 INTRODUCTION
This Job Card is intended as an aid to troubleshooting Acquisition Workstation (AWS) bootup problems.
It is used when a bootup fault prevents the AWS booting up correctly.
1-1 Blank Screen after Logging in as the sdc User
Once someone has logged in at the first AWS Login: prompt with the sdc user, the monitor goes blank
(white with no text or graphics) and then returns to the Login: prompt. This scenario occurs in the follow-
ing situations:
• the mouse or trackball is disconnected
• the mouse or trackball is faulty
If you witness a blank screen that keeps returning to the Login: prompt after logging in as the sdc user
then you must do the following:
• Check that the mouse/trackball is correctly attached to the AWS. Check both the connections on the
back panel of the ADS computer and on the USB extension cable that connects the mouse/trackball
to the ADS computer.
• If the problem persists after you have check the cable connections, the mouse/trackball is faulty. You
must change the mouse/trackball according to Job Card D/R A312 - Mouse on page 1417 or Job
Card D/R A313 - Trackball on page 1427.
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