Printer malfunction
Is printer
properly
connected?
Check all signal and power supply cable
connections between Printer and Scanner
Is printer
loaded with paper?
Load paper by using the correct format.
Check paper size (small, large, etc.)
Check paper tray to fit with the used paper format
Is printing media
(ink, cartridge, etc.)
empty?
Depending on the Printer Type
replace ink, cartridge etc. color
Are the P-keys
configured properly?
Check programmed P-keys and
re-configure them if not correct
Is printing also
impossible by manual
operation?
Check remote cable
Perform Printer Test
Print Test page
If unsuccessful replace printer
Return to normal scanning
yes
yes
yes
yes
yes
yes
no
no
no
no
no
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