HPE ProLiant Gen9

For more information, see the HPE 8GB NVDIMM User Guide on the Hewlett Packard Enterprise website.
388-Memory Failure – Uncorrectable Memory Error
Symptom
388-Memory Failure – Uncorrectable Memory Error – The failed memory module could not be determined.
Action: Inspect the IML for another event that may indicate what memory module has failed.
Cause
An uncorrectable error occurred on a DIMM or NVDIMM.
Action
Review the Integrated Management Log for information on which DIMM or NVDIMM failed.
For more information, see "Integrated Management Log" in the HPE ProLiant Gen9 Troubleshooting Guide,
Volume I on the Hewlett Packard Enterprise website.
389-Unexpected Shutdown and Restart
Symptom
389-Unexpected Shutdown and Restart – An undetermined error type resulted in a reboot of the server.
Action: If issue persists, contact HPE service.
Cause
The shut down unexpectedly.
Action
If the issue persists, contact Hewlett Packard Enterprise support.
For more information, see "Accessing Hewlett Packard Enterprise support."
390-On Package High-Bandwidth Memory Failure
Symptom
390-On Package High-Bandwidth Memory Failure – Uncorrectable Memory Error – Processor X. Action:
Replace processor.
Cause
The processor has failed.
CAUTION:
Before removing or replacing any processors, be sure to follow the processor troubleshooting guidelines
in "Performing Processor Procedures in the Troubleshooting Process" in the HPE ProLiant Gen9
Troubleshooting Guide, Volume I: Troubleshooting. Failure to follow the recommended guidelines can
cause damage to the system board, requiring replacement of the system board.
Action
Replace the processor.
102 388-Memory Failure – Uncorrectable Memory Error