Cause
• Bent pins exist on the cable connectors.
• A cable is not installed correctly.
• A cable has failed.
Action
1. Examine the cable connectors for bent pins.
2. Be sure all cable connections are secure.
For more information, see "Resolving loose connections" in the HPE ProLiant Gen9 Troubleshooting
Guide, Volume I on the Hewlett Packard Enterprise website.
3. If the issue persists, replace the cables.
For more information, see the maintenance and service guide on the Hewlett Packard Enterprise
website.
1703-Slot X Drive Array controller - Memory Self-Test Error
Symptom
1703-Slot X Drive Array controller - Memory Self-Test Error. Access to all storage has been disabled. Action:
Replace Flash Backed Write Cache module. If error persists, replace controller.
Cause
• The cache module or controller is experiencing a fault
• The cache module or controller has failed.
Action
1. Replace the cache module.
2. If the issue persists, replace the controller.
For removal and replacement procedures, see the maintenance and service guide on the Hewlett
Packard Enterprise website.
1704-Slot X System Halted
Symptom
1704-Slot X System Halted. Unsupported Virtual Mode Disk Operation. Action: Install proper DOS driver.
Cause
The operating system that is currently running does not support virtual service.
114 1703-Slot X Drive Array controller - Memory Self-Test Error