Action
Remove internal and external storage connections from any ports with both connected. For cable
configuration information, see the controller documentation.
1777-Slot X Drive Array – Storage Enclosure Problem Detected
Symptom
1777-Slot X Drive Array – Storage Enclosure Problem Detected
(followed by one or more of the following):
• Cooling Fan Malfunction Detected
• Overheated Condition Detected
• Side-Panel must be Closed to Prevent Overheating
• Redundant Power Supply Malfunction Detected
• Unsupported ROM Type Installed on Backplane
• Enclosure Processor Not Detected or Responding – Turn system and storage enclosure power OFF and
turn them back ON to retry. If this error persists, upgrade the enclosure firmware or replace the I/O
module.
• Link Errors Detected by Expander
• Incorrect Bay Information Received from Enclosure
• Installed drives not detected, only I/O module 2 present
Cause
An environment threshold was violated on the drive enclosure.
Action
Cooling Fan Malfunction Detected
Procedure
1. Check the cooling fan operation by placing a hand over the fan.
2. Reseat the fan.
3. Close the side panel.
4. If the issue persists, replace the fan.
Overheated Condition Detected
1. Check for obstructions.
2. Check all internal connections.
3. Check the cooling fan operation by placing a hand over the fan.
4. Reseat the fan.
1777-Slot X Drive Array – Storage Enclosure Problem Detected 139
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