HPE ProLiant Gen9 - Page 15

a. Upgrade the firmware on this controller.
b. Make sure that the cache module is installed. Install the cache module if not present.
c. If the issue persists, power down the and move the drives back to the original controller.
Solution 2
Action
1. If this message is observed without any drive movement, do the following:
a. Make sure that the cache module is working.
b. Replace the cache module, if required.
c. If the issue persists, power down the and move the drives back to the original controller.
d. If the issue persists, contact Hewlett Packard Enterprise support.
Controller State: The array controller has an unknown disabled configuration status
message
Symptom
Controller State: The array controller has an unknown disabled configuration status message. Any
configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will
result in the loss of all existing data on the disabled volume(s).
Cause
The array controller has an unknown disabled configuration status message.
Action
Contact Hewlett Packard Enterprise technical support. For more information, see "Accessing Hewlett
Packard Enterprise support."
Controller State: The array controller has an unsupported configuration
Symptom
Controller State: The array controller has an unsupported configuration. You may reconfigure the controller,
but the existing configuration and data will be overwritten and potentially lost.
Solution 1
Cause
The array controller has an unsupported configuration.
Action
1. If this message is observed after moving a configured array of drives from another controller, do the
following:
Controller State: The array controller has an unknown disabled configuration
status message 15