Log message: Redundant path number <path number> for the <drive type> physical
drive located in bay <bay number> has either failed or been removed. The drive
can be found in box <box number> which is attached to port <port number> of
array controller <controller name / slot information>.
Message ID: 24595
Severity: Error
Log message: A drive failure notification has been received for the <drive type>
physical drive located in bay <bay number>. This drive can be found in box <box
number> which is connected to port <port number> of the array controller
<controller name / slot information>. The failure reason received from the Smart
Array firmware is: <firmware error code>.
<firmware error code> values:
• TOO_SMALL_IN_LOAD_CONFIG - Replacement drive is too small for configured
volume(s).
• ERROR_ERASING_RIS - Could not write to reserved configuration sectors after
multiple retries.
• ERROR_SAVING_RIS - Could not write to reserved configuration sectors after
multiple retries.
• FAIL_DRIVE_COMMAND - “Fail Drive” command received from host.
• MARK_BAD_FAILED - Unable to create media defect after multiple retries.
• MARK_BAD_FAILED_IN_FINISH_REMAP - Unable to create media defect after multiple
retries.
• TIMEOUT - Too many SCSI command timeouts.
• AUTOSENSE_FAILED - Drive is failing commands but is not returning SCSI sense
data after multiple retries.
• MEDIUM_ERROR_1 - Caused by a particular set of SCSI sense codes that indicate
the drive is in bad shape and its data may be corrupt.
• MEDIUM_ERROR_2 - Caused by a particular set of SCSI sense codes that indicate
the drive is in bad shape; retries did not help.
• NOT_READY_BAD_SENSE - Drive is returning unrecognized Not Ready sense codes.
• NOT_READY - Drive is not ready and will not spin up.
• HARDWARE_ERROR - Drive is returning a Hardware Error sense key; controller
unable to get drive back online.
• ABORTED_COMMAND - Drive is returning an Aborted Command sense key; controller
unable to get drive back online.
• WRITE_PROTECTED - Drive is returning a sense key indicating it is write
protected.
• SPIN_UP_FAILURE_IN_RECOVER - “Start Unit” command failed during error recovery
• REBUILD_WRITE_ERROR - Drive failed write command after multiple retries during
rebuild.
HPE Smart Array errors 177
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