5-2 Maxor Operator’s Manual www.javad.com
TROUBLESHOOTING
Things to Check First
5
Things to Check First
Before contacting JNS Customer support about any problems with the receiver,
refer to the following list of basic suggestions that may help:
• Go through all external receiver connections carefully and mak
e su
re they are
not wrong or loose.
• Double-check the cables. Cables became defective more often than the
de
vices do.
• Check the sections below for available solutions.
• Res
et the receiver using PCView (Tools->Res
et receiver).
• Restore factory default settings using PCView (click Configuration-
>Receiver, then Set all parameters to defaults).
• Clear the NVRAM
(see “Clearing the NVRAM” on page 4-17).
• Initialize the file system (click Tools->Initialize file system; thi
s will erase
all files insi
de the receiver).
WARNING:
Do not attempt to repair equipment yourself. Doing so
will void your warranty and may damage the
hardware.
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