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Lenovo ThinkSystem SR650 V3 7D75 - Power on and Power off Problems

Lenovo ThinkSystem SR650 V3 7D75
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1. If you have recently made changes to the compute node (for example updated device drivers or installed
software applications) remove the changes.
2. Check for any networking issues.
3. Check the operating system logs for performance related errors.
4. Check for events related to high temperatures and power issues as the compute node might be throttled
to help with cooling. If it is throttled, reduce the workload on the compute node to help improve
performance.
5. Check for events related to disabled DIMMs. If you do not have enough memory for the application
workload, your operating system will have poor performance.
6. Ensure that the workload is not too high for the configuration.
Power on and power off problems
Use this information to resolve issues when powering on or powering off the server.
“The power button does not work (server does not start)” on page 490
“Server does not power on” on page 490
“Server does not power off” on page 491
The power button does not work (server does not start)
Note: The power button will not function until approximately 1 to 3 minutes after the server has been
connected to ac power to allow time for BMC to initialize.
Complete the following steps until the problem is resolved:
1. Make sure that the power button on the server is working correctly:
a. Disconnect the server power cords.
b. Reconnect the server power cords.
c. Reseat the front operator panel cable, and then repeat steps 1a and 1b.
If the server starts, reseat the front operator panel.
If the problem remains, replace the front operator panel.
2. Make sure that:
The power cords are correctly connected to the server and to a working electrical outlet.
The LEDs on the power supply do not indicate a problem.
The Power button LED is lit on and flash slowly.
The push force is enough and with button force response.
3. If the power button LED didn't lit on or flash correctly, reseat all the power supplies and make sure AC
LED on PSU rear side are lit on.
4. If you have just installed an optional device, remove it, and restart the server.
5. If the issue is still observed or without power button LED lit on, implement the minimum configuration to
check whether any specific components lock the power permission. Replace each power supply and
check the power button function after installing each one.
6. If everything is still done and the issue cannot be resolved, collect the failure information with system
logs captured to Lenovo support.
Server does not power on
Complete the following steps until the problem is resolved:
490
ThinkSystem SR650 V3 User Guide

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