Error code Description Action
243.95 Paper cleared the sensor (tray 3 pass-through) or
the sensor (tray 3 trailing edge) later than
expected. Paper source is undetermined.
See
“Sensors (tray [x] trailing edge and
pass-through): Paper cleared too late
service check” on page 138.
243.96 Paper was picked but it never arrived at the
sensor (tray 3 trailing edge). Paper source is
undetermined.
See
“Sensor (tray [x] pass-through): Tray [x]
failed to pick service check” on page 141.
243.97 Paper never cleared the sensor (tray 3 trailing
edge). Paper source is undetermined.
See
“Sensors (tray [x] trailing edge and
pass‑through): Paper failed to clear service
check” on page 143.
243.98 Paper was detected later than expected at the
sensor (tray 3 pass-through) or at the sensor (tray
3 trailing edge). Paper source is undetermined.
See
“Sensors (tray [x] trailing edge and
pass-through): Paper arrived too late
service check” on page 145.
244 paper jam messages
Error code Description Action
244.41 Paper fed from tray 4 remains detected at the
sensor (tray 4 pass‑through) or at the sensor (tray
4 trailing edge) after the printer is turned on.
See
“Sensors (tray [x] trailing edge and pass-
through) static jam service check” on
page 129 .
244.42 Paper fed from tray 4 was detected earlier than
expected at the sensor (tray 4 pass-through) or at
the sensor (tray 4 trailing edge).
See
“Sensors (tray [x] trailing edge and
pass‑through): Paper arrived too early
service check” on page 130.
244.44 Paper fed from tray 4 cleared the sensor (tray 4
pass-through) or the sensor (tray 4 trailing edge)
earlier than expected.
See
“Sensors (tray [x] trailing edge and pass-
through): Paper cleared too early service
check” on page 137.
244.45 Paper fed from tray 4 cleared the sensor (tray 4
pass-through) or the sensor (tray 4 trailing edge)
later than expected.
See
“Sensors (tray [x] trailing edge and pass-
through): Paper cleared too late service
check” on page 138.
244.46 Paper fed from tray 4 was picked but it never
arrived at the sensor (tray 4 trailing edge).
See
“Sensor (tray [x] pass-through): Tray [x]
failed to pick service check” on page 141.
244.47 Paper fed from tray 4 never cleared the sensor
(tray 4 trailing edge).
See
“Sensors (tray [x] trailing edge and
pass‑through): Paper failed to clear service
check” on page 143.
244.48 Paper fed from tray 4 was detected later than
expected at the sensor (tray 4 pass-through) or at
the sensor (tray 4 trailing edge).
See
“Sensors (tray [x] trailing edge and pass-
through): Paper arrived too late service
check” on page 145.
244.91 Paper remains detected at the sensor (tray 4
pass‑through) or at the sensor (tray 4 trailing
edge) after the printer is turned on. Paper source
is undetermined.
See
“Sensors (tray [x] trailing edge and pass-
through) static jam service check” on
page 129 .
244.92 Paper was detected earlier than expected at the
sensor (tray 4 pass-through) or at the sensor (tray
4 trailing edge). Paper source is undetermined.
See
“Sensors (tray [x] trailing edge and
pass‑through): Paper arrived too early
service check” on page 130.
5028
Diagnostic information
128
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