Error code Description Action
243.41 Motor 1 (Pick/Lift) Elevator motor stalled. Go to “Option tray jam service check” on page 78.
243.42 Motor 1 (Pick/Lift) Elevator motor PWM overflow
error (underspeed). Motor underspeed (max PWM
and motor underspeed, typical accordion jam).
243.43 Motor 1 (Pick/Lift) motor ramp (end ramp - did not
reach speed, typical pack feed paper jam).
243.44 Motor 2 (Separator/Passthru) motor stalled.
243.45 Motor 2 (Separator/Passthru) motor PWM overflow
error (underspeed). Motor underspeed (max PWM
and motor underspeed, typical accordion jam).
Go to “Option tray jam service check” on page 78.
243.46 Motor 2 (Separator/Passthru) motor ramp (end ramp
- did not reach speed, typical pack feed paper jam).
243.47 Motor 3 motor stalled.
243.48 Motor 3 motor PWM overflow error (underspeed).
Motor underspeed (max PWM and motor
underspeed, typical accordion jam).
243.49 Motor 3 motor ramp (end ramp - did not reach speed,
typical pack feed paper jam).
Go to “Option tray jam service check” on page 78.
244.01 Paper over tray 4 pass thru sensor on warmup.
244.02 Input sensor detected late feed during a pick retry
from tray 4.
244.03 Tray 4 pass thru sensor never became covered when
feeding a sheet from an option below.
244.06 Failed to feed from tray. Paper present sensing
supported and indicates media still in tray.
Go to “Option tray jam service check” on page 78.
244.07 Option tray 4 pass thru sensor never became
uncovered when feeding a sheet from an option
below.
244.09 Tray 4 pick motor lost encoder.
244.11 Autocomp Pick / Lift Motor - Encoder Never Detected
in tray 4.
244.12 Motor ramp up error in tray 4. Go to “Option tray jam service check” on page 78.
244.13 Page to be stapled failed to feed from tray.
244.14 Sheets flushed from paper path either due to feed
error or cartridge error.
244.15 One or more trays located above the source tray 4 has
been pulled.
4514-630, -635, -636
Diagnostic information
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