Chapter 7 Troubleshooting
176
Error
number
Message Cause Corrective action
307 MCFD File IF Error
• A problem was detected
while accessing print
parameter data.
• Turn off the power on the machine and
turn it on after a while. "Turning Off
the Power"(P. 34)
401 Motor X
• The X motor was overloaded. 1. Check to confirm the media is loaded
correctly. "Loading the
Media"(P. 59)
2. Open the front cover and check for
anything that may obstruct carriage
movement.
3. Turn off the power on the machine and
turn it on after a while. "Turning Off
the Power"(P. 34)
402 Motor Y
• The Y motor was overloaded.
403 X Current
• An overcurrent was detected
in the X motor.
404 Y Current
• An overcurrent was detected
in the Y motor.
44e UV Unit Fan Error
• A problem was detected with
the UV-LED unit fan.
• Turn off the power on the machine and
turn it on after a while. "Turning Off
the Power"(P. 34)
44f Take-up Roll Sns Err
• A problem was detected with
the take-up unit sensor
spindle.
1. Check to confirm the [Machine Setup] >
[ Feeding/Take-up] > [Take-up Unit]
setting is “ON”.
2. Check to confirm the media is loaded
correctly. "Loading the Roll
Media"(P. 59)
3. Check to confirm the take-up unit switch
functions properly. "Take-up
Unit"(P. 27)
45a P-HEAD TAKE OFF Err
• The carriage could not be
disconnected.
• Turn off the power on the machine and
turn it on after a while. "Turning Off
the Power"(P. 34)
45b P-HEAD Connct Err
• Unable to connect to carriage
45c C-HEAD TAKE OFF Err
• The cutter head could not be
disconnected.
45d C-HEAD Connct Err
• Unable to connect to cutter
head
45e CHECK PR/GR
POSITION
• A problem was detected with
the pinch roller positions.
• Place the pinch rollers above the grid
rollers. "Adjusting the Pinch Roller
Positions"(P. 54)
504 CLAMP UP
• The clamp lever is lifted. • Lower the clamp lever.
505 Media Jam
• The media jam sensor was
triggered.
1. Remove the media in contact with the
carriage and reload with fresh media.
"Loading the Media"(P. 59)
2. Open the front cover and check for
anything that may obstruct carriage
movement.
509 HDC POSCNT
• A problem was detected with
position control.
• Turn off the power on the machine and
turn it on after a while. "Turning Off
the Power"(P. 34)
50a Y Org Detect Error
• A problem was detected with
Y origin detection
(initialization).
50c Media Width Sensor
• A problem was detected with
media width detection.
1. Check the media loading position.
"Loading the Media"(P. 59)
2. Clean the media width sensor.
"Media Sensor Cleaning"(P. 141)
50f L-SCALE BLACK
• A problem was detected with
the linear scale.
• Turn off the power on the machine and
turn it on after a while. "Turning Off
the Power"(P. 34)