Electra Elite IPK II Document Revision 4C
Unified Messaging 2 - 1013
22-01-04 System Options for Incoming Calls – DIL No Answer Recall Time
A DIL that rings its programmed destination longer than this time (0~64800 seconds) diverts to
the DIL No Answer Ring Group set in Program 22-08.
(default: 0)
If setting up Delayed Voice Mail Overflow, enter a time greater than 0. Overflow occurs after this
time (provided the other related programming is correct). If setting up Immediate Voice Mail
Overflow, enter 0.
24-02-02 System Options for Transfer – MOH or Ring back on Transferred Calls
Enable (0)/Disable (1) MOH on Transfer. If enabled (0), a transferred caller hears Music on Hold
while their call rings the destination extension. If disabled (1), a transferred caller hears ring back
while their call rings the destination extension. For this option to work with voice mail, the
transferred call must be an unscreened transfer.
(default: 0)
Assign Trunks As Automated Attendant Trunks – Method 1
22-02-01 Incoming Call Trunk Setup
Assign Service Type 4 to each trunk you want to ring into Voice Mail as a Direct Inward Line
(DIL).
(default: 0)
22-07-01 DIL Assignment
Assign the master/pilot number of the voice mail group from Program 11-07-01 as the DIL
destination. If all Voice Mail ports are in the same unique Extension (Department) Group (see
Program 16-02 above), the DIL rings another Voice Mail port if its assigned port is busy.
(default: No Setting)
Assign Trunks As Automated Attendant Trunks – Method 2
22-02-01 Incoming Call Trunk Setup
Assign Service Type 0 to each trunk you want to ring into Voice Mail as a normal line.
(default: 0)
22-04-01 Incoming Extension Ring Group Assignment
Assign Ring Group 102 for an In-Skin/External Voice Mail, or 103 for a Central Voice Mail as the
destination.
(default: Only extensions 101~108 ring for incoming Ring Group 1 calls)
For Either Method:
11-12-42 Service Code Setup (for Service Access) – Flash on Trunk Lines
Program the dial access code to use for sending a hook flash to Telco. This code is used for
Centrex Transfer using Digital Voice Mail ports. If this code starts with #, PRG 45-01-05 must be
set to 0 (Off).
(default: #3)
22-04-01 Incoming Extension Ring Group Assignment
To enable Voice Mail Overflow, assign selected extensions to a Ring Group that ring for
unanswered DILs to Voice Mail ports. In Program 22-06, enter 1 to enable overflow ringing.
(default: Only extensions 101~108 ring for incoming Ring Group 1 calls)
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