Electra Elite IPK II Document Revision 4C
Message Waiting 2 - 707
Message Waiting
Description
An extension user can leave a Message Waiting indication at a busy or unanswered extension
requesting a return call. The indication is a flashing MW lamp at the called extension and a lighted MW
lamp on the calling extension. Answering the Message Waiting automatically calls the extension which
left the indication. Message Waiting ensures that a user does not have to recall an unanswered
extension. It also ensures that a user does not miss calls when their extension is busy or unattended.
Additionally, Message Waiting lets extension users:
View and selectively answer messages left at their extension (display multiline terminal only)
Cancel all messages left at their extension
Cancel messages they left at other extensions
An extension user can leave Messages Waiting at any number of extensions. Also, any number of
extensions can leave a Message Waiting at the same extension. A periodic VRS announcement may
remind users that they have Messages Waiting.
Message Key Operates as Voice Mail Key
The system enhances a telephone Message key function when connected to a system which has voice
mail installed. When an extension receives a voice mail, the Message key can be used to check the
number of messages in voice mail, as well as call the voice mail to listen to the messages. If no Voice
Mail Programmable Function Key is defined (Program 15-07-01, code 77), the telephone Message
Waiting LED flashes to indicate new messages.
Enhancements
Version 1600 or higher:
Allows the flash rate and color of the Message Waiting LED to be configured for the following conditions:
Message Waiting Lamp Cycle for Calling Extension (PRG 15-02-35)
Message Waiting Lamp Cycle for Called Extension (PRG 15-02-36)
Voice Mail Message Wait Lamp Color (PRG 15-02-37)
Voice Mail Message Wait Lamp Cycle (PRG 15-02-38)
This provides more distinction between incoming calls, Message Waiting (Set/Received) and a VM
Message Waiting indication.
Allows the flash rate and color to be configured for the Message Waiting LED. This provides more
distinction between incoming CO calls and Message Waiting Indication.
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