Electra Elite IPK II Document Revision 4C
Call Forwarding, Off-Premise 2 - 133
Call Forwarding, Off-Premise
Description
Off-Premise Call Forwarding allows an extension user to forward their calls to an off-site location. By
enabling Call Forward, Off-Premise, the user can stay in touch by having the system forward their calls
while they are away from the office. The forwarding destination can be any telephone number the user
enters, such as a mobile phone, home office, hotel or meeting room. Off-Premise Call Forwarding can
route the off-site telephone number over a specific trunk or through a trunk group, Automatic Route
Selection or Trunk Group Routing.
Off-Premise Call Forwarding reroutes the following types of incoming calls:
Ringing intercom calls from co-worker’s extensions
Calls routed from the VRS or Voice Mail
1
Direct Inward Lines
1
DISA, DID and Tie Line calls to the forwarded extension
1
Transferred calls
1
Off-Premise Call Forwarding does not reroute Call Arrival (CAR) Keys, Call Arrival (CAR) Keys, or Ring
Group calls (i.e., trunk ringing according to Ring Group assignments made in PRG 22-04 and PRG
22-05).
Conditions
If a call that forwards Off-Premise goes out on a trunk assigned as TIE or DID, and the
called party does not answer before the timer in PRG 34-07-05, the call recalls to the
station that performed the transfer.
Call Forwarding Off-Premise requires either loop start trunks with disconnect supervision or
ground start trunks.
The trunk access code and the outside telephone number combined cannot exceed 24
digits.
Call Forwarding an extension in a Department Group prevents that extension from
receiving Department Pilot Calls.
If a Programmable Function key is not defined for Call Forwarding (10~17), the DND key
flashes to indicate that the extension is call forwarded.
1. Off-Premise Call Forwarding can reroute an incoming trunk call only if the outgoing trunk selected has disconnect
supervision enabled (refer to the Programming section).
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