NEC Electra Elite IPK II System User Manual

Electra Elite IPK II Document Revision 4C
Automatic Call Distribution (ACD) 2 - 75
Required Component(s)
ACD Software License
DSP-U10 Unit
In-Mail (2 or 4) port flash drive (For Delay Announcements using In-Mail)
Required Software
Version 1100 or higher is required for Delay Announcements using ACI.
Version 2000 or higher is required for Delay Announcements using In-Mail.
Related Features
Direct Inward Dialing (DID)
Digital Voice Mail
IPK II In-Mail
Music on Hold
Night Service
Voice Mail Integration (Analog)
Programming
Refer to the Electra Elite IPK II ACD Manual for complete programming information.
 41-14-13-1 ACD Options – ACD Queue 1-Digit Assignment (Version 1600 or higher required)
For each ACD Queue (1~64) assign the One-Digit number (0~9,
, #) to be used for the
One-Digit Dial Out Option.
 41-14-13-2 ACD Options – Destination Number Type (Version 1600 or higher required)
For each ACD Queue (1~64), assign the Destination Number Type.
0 = None
1 = Ext/VM
2 = Ring Group
3 = Speed Dial Bin
4 = ACD Group

NEC Electra Elite IPK II System Specifications

General

Brand	NEC
Model	Electra Elite IPK II System
Category	Telephone System
Language	English