EasyManua.ls Logo

NEC Electra Elite IPK II System - Required Software

NEC Electra Elite IPK II System
1190 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Loading...
Electra Elite IPK II Document Revision 4C
Automatic Call Distribution (ACD) 2 - 75
Required Component(s)
ACD Software License
DSP-U10 Unit
In-Mail (2 or 4) port flash drive (For Delay Announcements using In-Mail)
Required Software
Version 1100 or higher is required for Delay Announcements using ACI.
Version 2000 or higher is required for Delay Announcements using In-Mail.
Related Features
Direct Inward Dialing (DID)
Digital Voice Mail
IPK II In-Mail
Music on Hold
Night Service
Voice Mail Integration (Analog)
Programming
Refer to the Electra Elite IPK II ACD Manual for complete programming information.
41-14-13-1 ACD Options – ACD Queue 1-Digit Assignment (Version 1600 or higher required)
For each ACD Queue (1~64) assign the One-Digit number (0~9,
, #) to be used for the
One-Digit Dial Out Option.
41-14-13-2 ACD Options – Destination Number Type (Version 1600 or higher required)
For each ACD Queue (1~64), assign the Destination Number Type.
0 = None
1 = Ext/VM
2 = Ring Group
3 = Speed Dial Bin
4 = ACD Group

Table of Contents

Related product manuals