Electra Elite IPK II Document Revision 4C
Uniform Call Distribution (UCD) 2 - 1023
20-13-06 Class of Service Options (Supplementary Service) – Automatic Off-Hook Signaling
(Automatic Override)
Allow (1)/Deny (0) automatic Off-Hook Signaling. Set to 0 when PRG 16-01-03 is set to Circular
(hunt)
(default: 1)
20-13-14 Class of Service Options (Supplementary Service) – Department Calling (PLT No Called
Extension)
Allow (1)/Prevent (0) extensions from receiving Department Calls when the pilot number is
dialed.
(default: 1)
22-02-01 Incoming Call Trunk Setup
If you want a trunk to be a DIL to a Department Group, assign Service Type 4 for each Night
Service Mode. Also see PRG 22-07-01.
(default: 0)
22-07-01 DIL Assignment
For each trunk assigned Service Type 4 in PRG 22-02 above, assign the DIL destination as the
Department Group pilot number (as assigned in Program 11-07-01). (Department: Groups
1~64).
(default: No Setting)
24-02-05 System Options for Transfer – Message Wait Ring Interval Time
After a trunk is unscreen transferred to a busy Department Group, this time starts. If the call is
not answered, it recalls the originator. Determine the time (0~64800 seconds) the call should
ring before recalling.
(default: 30)
24-02-08 System Options for Transfer – Delayed Transfer Timer for All Department Groups
Determine the time (0~64800 seconds) a call should ring a Department Group before
transferring the call.
(default: 10)
24-05-01 Department Group Transfer Target Setup
Assign the Speed Dialing bin to each Department Group to hold the destination for the
immediate automatic transfer of ICM and transferred calls to the Department Group feature
(default: 1999).
Operation
To call a UCD Group:
1. At the multiline terminal, press Speaker.
- OR -
At single line telephone, lift the handset.