Document Revision 4C Electra Elite IPK II
2 - 1098 Voice Response System (VRS)
Default Setting
Disabled
System Availability
Terminals
Not applicable
Required Component(s)
DSPII-U10 Unit
Programming
11-10-20 Service Code Setup (for System Administrator) – VRS - Record/Erase Message
Define the service code to use to record or erase a VRS message (default: 616).
11-10-21 Service Code Setup (for System Administrator) – VRS - General Message
Playback
Define the service code to use to playback the general message (default: 611).
11-10-22 Service Code Setup (for System Administrator) – VRS - Record or Erase General Message
Define the service code to use to record or erase a general message on the VRS (default: 612).
11-12-54 Service Code Setup (for Service Access) – VRS Routing for ANI/DNIS
Define the service code to use when setting up ANI/DNIS Routing to the VRS Automated
Attendant. Using the Transfer feature, this also allows a call to be transferred to the VRS
(default: 782).
15-07-01 Programmable Function Keys
For the VRS Waiting Message feature, assign the VRS Incoming Call Queuing Setup key (code
52 + ring group #) to manually enable the feature.
20-06-01 Class of Service for Extensions
Assign a Class of Service (1~15) to extensions.
20-07-13 Class of Service Options (Administrator Level) – VRS Record (VRS Msg Operation)
Enable (1)/Disable (0) the ability to record, erase and listen to VRS messages.
[default: 0 (COS 1~14) , 1 (COS 15)]