Document Revision 4C Electra Elite IPK II
3 - 8 Codes Tables
Hookflash + 160 Use ACD Recording for a single
line telephone
Automatic Call
Distribution (ACD)
-
163 + 6-digit code + line +
telephone number
Override Toll Restriction Toll Restriction -
-
167 Log an agent into their ACD Group Automatic Call
Distribution (ACD
-
168 Log an agent out of their ACD
Group
Automatic Call
Distribution (ACD
-
169 Are a Supervisor assigning an
agent into another ACD Group or
changing an agent’s status
Automatic Call
Distribution (ACD)
-
170 + ACD Group Change your ACD Group
assignment
Automatic Call
Distribution (ACD)
-
172 + Line number (001~200) Answer a call on a specific trunk Central Office Calls,
Answering
Hold
675 Monitor a room telephone Hotel/Motel
(Room Monitor)
-
177 Change the COS of another
extension. Must be allowed in
Program 20-13-28.
Class of Service -
678 + 0~9 Change the language of a display
telephone.
Alphanumeric Display /
Maintenance
-
179 + 1 (set) or 0 (cancel) Change the ability for a second call
with DID/DISA/DIL
Central Office Calls,
Answering
-
189 Transfer an Electra Elite IPK II
Wireless call when out of range
Electra Elite IPK II
Wireless
-
700 + extension
# + enter name
+ Hold
Program extension names Name Storing 55
701 + zone (1~9 or 01~64) 801 +
zone (0 or 00)
Make an Internal Zone Page
Make an All Call Internal Page
Paging, Internal 21 + zone
22
702 + Door Box (1~4 or 1~8) Place a call to a Door Box Door Box -
703 + zone (1~4 or 1~8)
803 + zone (0)
Make an External Zone page
Make an External All Call page
External Paging 19 + zone
20
Table 3-2 Service Codes by Number (Continued)
Dial this Service Code. . .
1
When you. . . For this feature. . .
Also see
Function Key. . .
1
Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle Speaker key first).